Shipping policy
Shipping Information
At AURAACEMI, every order is carefully packed and inspected before dispatch to ensure it reaches you in perfect condition.
Processing Time
All orders are processed within 24–48 hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
India: 2–7 Business Days
Remote Locations: 5–10 Business Days
Actual delivery time may vary depending on courier service availability and destination.
Order Tracking
Once your order is dispatched, a tracking link will be sent to your registered email address or mobile number.
Packaging
All AURAACEMI products are securely packed to prevent leakage, damage, or contamination during transit.
Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment confirmation.
Delivery Issues
If your package arrives damaged, tampered with, or incomplete, please contact us within 24 hours of delivery along with clear photos and an unboxing video.
Incorrect Address
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect addresses may require additional shipping charges for re-dispatch.
Contact Us
AURAACEMI
Email: radiant.tec2@gmail.com
Address:
#16, Kanika Nagar,
Bommasandra Industrial Area,
Anekal Taluk,
Bangalore – 560099,
Karnataka, India
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