Shipping policy

Shipping Information

At AURAACEMI, every order is carefully packed and inspected before dispatch to ensure it reaches you in perfect condition.

Processing Time

All orders are processed within 24–48 hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

India: 2–7 Business Days

Remote Locations: 5–10 Business Days

Actual delivery time may vary depending on courier service availability and destination.

Order Tracking

Once your order is dispatched, a tracking link will be sent to your registered email address or mobile number.

Packaging

All AURAACEMI products are securely packed to prevent leakage, damage, or contamination during transit.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment confirmation.

Delivery Issues

If your package arrives damaged, tampered with, or incomplete, please contact us within 24 hours of delivery along with clear photos and an unboxing video.

Incorrect Address

Customers are responsible for providing accurate shipping details. Orders returned due to incorrect addresses may require additional shipping charges for re-dispatch.

Contact Us

AURAACEMI

Email: radiant.tec2@gmail.com

Address:
#16, Kanika Nagar,
Bommasandra Industrial Area,
Anekal Taluk,
Bangalore – 560099,
Karnataka, India

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