TERMS OF SERVICE

Last Updated: June 2026

Welcome to AURAACEMI. By accessing our website, purchasing our products, or using any of our services, you agree to the following Terms of Service.

1. GENERAL

AURAACEMI provides epoxy resin, pigments, coatings, silicone molds, and related products through this website.

By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

We reserve the right to modify, suspend, or discontinue any part of our website, products, or services at any time without prior notice.

2. PRODUCT INFORMATION

We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate.

However:

• Product colors may vary depending on screen settings.

• Batch-to-batch shade variations may occur.

• Product performance may vary depending on application conditions.

AURAACEMI reserves the right to update product specifications without prior notice.

3. EPOXY RESIN DISCLAIMER

Epoxy resin performance depends on several factors including:

• Mixing ratio

• Temperature

• Humidity

• Surface preparation

• Application technique

• Storage conditions

AURAACEMI is not responsible for curing failures, yellowing, bubbles, cracking, cloudiness, surface defects, or damage caused by:

• Incorrect mixing

• Improper application

• Moisture contamination

• Environmental conditions

• User error

Customers are strongly advised to conduct a small test before large-scale application.

4. ORDERS

All orders are subject to acceptance and availability.

AURAACEMI reserves the right to:

• Cancel any order

• Refuse service

• Limit quantities purchased

• Verify customer information before dispatch

We may contact customers through phone, email, WhatsApp, or SMS for order verification.

5. PRICING

Prices displayed on the website are subject to change without notice.

Taxes, shipping charges, and other applicable fees may be added during checkout.

6. SHIPPING & DELIVERY

Orders are generally dispatched within 1–3 business days.

Delivery times vary depending on location and courier service.

AURAACEMI shall not be responsible for delays caused by:

• Courier partners

• Natural disasters

• Government restrictions

• Transportation disruptions

• Events beyond our control

Risk of loss transfers to the customer once the shipment is handed over to the courier.

7. RETURNS & REPLACEMENTS

Returns and replacements are governed by our Return & Refund Policy.

Replacement requests must be supported by:

• Unboxing video

• Product photos

• Order details

Used, opened, or partially consumed products are generally not eligible for return.

8. INTELLECTUAL PROPERTY

All content on this website including:

• Logos

• Product images

• Product descriptions

• Graphics

• Videos

• Website design

are the property of AURAACEMI and may not be copied, reproduced, or distributed without written permission.

9. CUSTOMER REVIEWS

By submitting reviews, photos, videos, or testimonials, you grant AURAACEMI the right to use such content for marketing, promotional, educational, and commercial purposes.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, AURAACEMI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the value of the product purchased.

11. PRIVACY

Customer information is collected and processed according to our Privacy Policy.

By using our website, you agree to our Privacy Policy.

12. GOVERNING LAW

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

13. CONTACT INFORMATION

AURAACEMI

Email: radiant.tec2@gmail.com

Address:
#16 Kanika Nagar,
Bommasandra Industrial Area,
Anekal Taluk,
Bangalore, Karnataka – 560099,
India

For support, product inquiries, or legal matters, please contact us through the email address above.